FAQ
Frequently Asked Questions
General
Q: What is ULTRADEX? A: ULTRADEX is a decentralized exchange on Binance Smart Chain with smart routing, staking, and campaign features.
Q: Is ULTRADEX safe? A: Yes. ULTRADEX is non-custodial - you always control your funds. We never have access to your private keys.
Q: What networks are supported? A: BSC Mainnet and BSC Testnet.
Q: Do I need an account? A: No account needed. Just connect your Web3 wallet.
Fees
Q: What are the fees? A: Total fees range from 0.35% to 0.55%:
Stablecoin pairs: 0.35% (0.05% DEX + 0.3% platform)
Other pairs: 0.55% (0.25% DEX + 0.3% platform)
Q: Where do fees go? A: 0.3% goes to platform development. DEX fees go to liquidity providers.
Swapping
Q: What is slippage? A: Slippage is the difference between expected and actual price. Higher slippage = faster execution.
Q: Why do I need to approve tokens? A: Token approval allows the router to swap your tokens. You only approve once per token.
Q: What is the smart router? A: It automatically selects the best DEX (Uniswap V3 or PancakeSwap) for your trade.
Staking
Q: What can I stake? A: Currently only BNB.
Q: Is there a lock period? A: No. You can unstake anytime.
Q: What are the rewards? A: Stakers are eligible for upcoming airdrops.
Campaign
Q: How do I earn points? A: Complete quests like swapping, staking, and social tasks.
Q: When do daily quests reset? A: 12:00 PM UTC daily.
Q: What are points for? A: Points determine leaderboard rank. Rewards will be announced.
Q: How does referral work? A: Share your link. When someone connects wallet using your link, both get 1 point.
Technical
Q: What wallet do I need? A: MetaMask or any Web3 wallet (Trust Wallet, Coinbase Wallet, etc.)
Q: How do I get testnet BNB? A: Use the BSC testnet faucet: https://testnet.bnbchain.org/faucet-smart
Q: Can I add custom tokens? A: Yes. Paste contract address in token selector and import manually.
Support
Q: I found a bug. Where do I report? A: Contact us on Telegram: https://t.me/ultradex_official
Q: How do I contact support? A: Join our Telegram community for fastest support.
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